Online connection between customer's system and ARKU service centre

ARKU Teleservice

The ARKU hotline provides an on-line connection between the customer and our service centre, thereby reducing the costs that are incurred through production problems:

  • online fault diagnosis by ARKU’s specialist personnel
  • optimum preparation for the services of an engineer
  • fast spare part identification
  • faults remedied quickly
  • software changes and upgrades feasible on-line